Returns

We offer returns. There are 3 steps:

1. Make sure the product is new, un-damaged, and have all parts present. We can do a partial refund if some parts are damaged or missing.
2. Contact us at support@madronecycles.com. We will send you a shipping label.
3. Ship the product product back to us. Once we receive it, we will issue a refund for the products that are in sale-able condition, but not the shipping costs.