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Jab Derailleur

Customer Support

Stoke Guarantee

This covers everything from warranty to returns and a whole lot more. Check it out here.

Mail-In Rebuild

You can mail your Jab in for a professional rebuild at the Madrone workshop. Get started here.

Circular Model

Our business model is designed around a circular model. Products are used hard, then come back to be rebuilt, and then sent back out again. More here.

International Shipping

We ship to 40+ countries. Taxes and duties are visible during checkout so there are no surprise fees during shipping. Learn more here.

SRAM Derailleurs

We no longer offer our parts for SRAM derailleurs, but we still support all past customers.  If you have a Madrone product and need support, contact us by email.

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