We will communicate closely with you during the process to ensure you get what you need (and not more than you need).
Each rebuilt derailleur is checked for shift quality on a bike before they ship out. When you get your derailleur back, please follow this guide.
Available for US customers only. The initial deposit covers shipping both directions. After you place your deposit, we will email you a shipping label to print, package your derailleur, and ship it to us.
Pricing Breakdown:
Initial deposit: $18 (covers shipping both ways)
Labor for rebuild and testing: $80 (regardless of time required)
Missing Links for AXS Eagle MTB derailleurs: $99 (parts)
Silver, Mustard, or Walnut colors.
Missing Links for SRAM cable actuated derailleurs: $89 (parts)
Silver, Black or Purple colors.
Super Shims: $6
Pins for AXS: $29
Pins for SRAM cable actuated derailleurs: $24
Cage: $55
Pulley set: $55
AXS battery contact replacement: $50 (parts and labor)
How long does it take?
Below are typical estimates. In rare cases, delays can occur with the rebuild, shipping, or communications. If you have a tight deadline, please email before placing your shipping deposit and we will be happy to make special accommodations. The only times we cannot accommodate faster shipping and turnaround is when we are travelling and not in Oregon.
Shipping to Madrone in Oregon: 4-7 days depending on your location.
Rebuild, testing, and payment turnaround time: 1-2 days.
Shipping from Madrone in Oregon: 4-7 days depending on your location.
